Frequently
Asked Questions
Welcome to the Beehive Support! We’re happy to help. Please check the FAQs to see if your question can be answered, and if not, feel free to email or text our support team.
Membership
Listings
Billing
Features
Your Listing
We welcome feedback, so don't hesitate to write to us about ideas or issues you are facing
Email: sales@oddmosaic.com
Membership
What is the Beehive?
The BeeHive is an online business directory designed to boost your visibility and help new customers discover you.
Who can join the Beehive?
Any small to mid-size or local business is welcome to join, from cafés to service providers to online stores.
What’s included in a membership?
Your listing, access to perks like discounted website support from Odd Mosaic, and optional premium features depending on your plan.
How do I upgrade my membership?
You can easily upgrade anytime by contacting us. Upgrading unlocks premium listing features and additional perks.
Listings
How does my business get listed?
You send us your business info, and we create your listing . No setup required on your end.
What information can I include on my listing?
Business name, description, services, contact info, hours, website link, logo, photos, and promotions (for premium members).
Can I edit my listing after it’s live?
Yes, just send us any updates and we’ll make changes quickly, usually within 1–2 business days.
How long does it take for my listing to go live?
Most listings are published within 2–3 business days after we receive your information.
Will my business appear in search engines?
Yes, all listings are optimized to be visible on Google and other search engines to help attract organic traffic.
Billing & Payment
How much does it cost to join?
Two simple plans: $10/month for Standard, $15/month for Premium with extra perks (Coming Soon!)
How do I pay for my membership?
You can pay securely via Stripe by filling out and submitting the form on the Join Us page. It will redirect to the membership payment page.
Can I cancel or pause my membership?
Yes, cancel anytime with no hidden fees. Your listing remains active until the end of your current billing cycle.
Are there any setup or hidden fees?
No, what you see is what you pay. All features are included in the monthly price.
Features & Benefits
What perks come with a premium listing?
Premium members get highlighted placement, extra photos, special promotion options, and priority support.
Do you provide help with SEO or website visibility?
Yes, every listing is designed to help your business be discovered online. Premium members also get access to discounted website services through Odd Mosaic.
Can I showcase promotions or special offers?
Yes, premium members can include one promo or offer per month to attract more customers.
Your Listing
How can I make my listing more effective?
Provide a clear description, add photos, include a website link, and update promotions regularly.
Will The BeeHive help me attract local customers?
Yes, our platform is designed to highlight your business to people in your area actively searching online.
Can I share my listing on social media?
Yes, you can link directly to your listing and share it on any platform for more exposure.
We help local businesses get seen. Let's make it happen. sales@thebeehiveohio.com
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